KLW Insurance Agency Privacy Policy
Last Updated: October 6, 2026

KLW Insurance Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.kwilliamsinsu.com), use our services, or interact with us via communications, including SMS/text messaging.

1. Information We Collect We may collect personal information that you voluntarily provide to us when you request an insurance quote, contact us for support, or opt-in to receive communications. This information may include your name, email address, postal address, phone number, and copies of correspondence.

2. How We Use Your Information We use the information we collect to provide and improve our services. Specifically, we may use your information to provide accurate insurance quotes, process policy applications, respond to customer service requests, send you important administrative messages, and comply with legal obligations.

3. SMS/Text Messaging Policy & Consent If you opt-in to receive text messages from KLW Insurance Agency, you agree to receive messages related to your insurance quotes, policy updates, appointment reminders, and account support.

  • No Third-Party Sharing: KLW Insurance Agency strictly protects your privacy. We will not sell, rent, or share your personal data, including your mobile phone number and SMS opt-in consent, with any third parties or affiliates for marketing or promotional purposes.

  • Message Frequency & Rates: Message frequency varies based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier plan.

  • Opting Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After texting "STOP," you will receive one final confirmation message, and no further messages will be sent unless you explicitly opt back in.

  • Assistance: If you need assistance with our text messaging program, reply "HELP" to any of our messages or contact us directly.

4. Disclosure of Your Information We do not sell your personal information. We only share your information in the following limited circumstances:

  • Service Providers: We may share information with authorized vendors or platform providers solely to facilitate our core services (e.g., routing text messages securely). These providers are bound by strict confidentiality agreements and cannot use your data for their own marketing.

  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.

5. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy.

7. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us at: KLW Insurance Agency